Contact details
Your name or preferred contact name, phone number, or other direct communication details that help us respond appropriately.
Confidentiality
Addiction recovery is a deeply personal matter. Many individuals and families reach out during difficult and highly sensitive moments. For that reason, DIAMANT HOUSE aims to treat all communication with discretion and respect for privacy.
Whenever possible, inquiries are handled in a confidential manner and only for the purpose of communication related to recovery guidance or coordination.
ImportantThis page explains general privacy principles related to inquiries and communication. It is intended to support transparency and trust.
Information you provide
When contacting DIAMANT HOUSE through WhatsApp, phone, or other communication channels, you may voluntarily provide personal information. This may include:
Recovery context
General information related to recovery needs and the broader context required to understand your inquiry.
Voluntary contactThis information is typically provided at your own discretion in order to receive guidance, ask questions, or discuss possible recovery options in Israel.
How information may be used
Information shared with DIAMANT HOUSE may be used for the following purposes:
Response and guidance
Responding to inquiries, providing information about detox or recovery options, and discussing possible pathways in Israel.
Coordination
Coordinating confidential conversations, consultations, and structured communication related to the inquiry.
Limited purposeDIAMANT HOUSE does not use personal information for unrelated activity outside the context of the inquiry.
Third-party communication platforms
Some communication may take place through third-party tools such as WhatsApp. These services may apply their own privacy policies and technical standards.
DIAMANT HOUSE does not control the internal data practices of third-party platforms, but aims to minimize unnecessary sharing of sensitive information whenever possible.
Data protection approach
Personal information provided during communication is intended to be handled responsibly and with discretion. The goal is to support confidential recovery coordination rather than collect unnecessary data.
Privacy, dignity, and a respectful communication process are part of the overall philosophy of DIAMANT HOUSE.
Policy updates
This privacy policy may be revised periodically if operational practices, legal requirements, or communication methods change.
The most current version published on the website should be considered the active version.
Questions about privacy
If you have questions related to privacy, confidentiality, or communication with DIAMANT HOUSE, you may contact us directly.
For private communication, the fastest direct option is WhatsApp.
Trust and supporting context
Trust and supporting contextPublic health context: Israel Ministry of Health
Clinical background: National Institute on Drug Abuse
Clinical background: National Institute on Drug Abuse
Frequently asked questions
Is communication with DIAMANT HOUSE confidential?
DIAMANT HOUSE aims to handle inquiries with discretion and respect for privacy whenever possible.
What information may be shared during contact?
Individuals may voluntarily share basic contact details and general information related to recovery needs when asking for guidance.
Does DIAMANT HOUSE control third-party apps like WhatsApp?
No. External platforms may apply their own privacy rules and technical standards, which are outside the control of DIAMANT HOUSE.
Where can I contact you directly?
Need private communication?
If you want to contact DIAMANT HOUSE confidentially regarding recovery coordination in Israel, you can use the direct WhatsApp channel.